ULAB Library
Help Desk is a communication platform that interacts as a bridge between user and the Library to provide prompt, knowledgeable, courteous support services to the users.
Contact Us
HelpDesk Services Hour
FRESHER’S PLATFORM
GET CONNECTED
Response to the real-time query of the users in the live chat and email. Send your query using the live chat option from the library website through messenger
You can contact us if you need visual solution to your problem or you can receive virtual training through the Google Meet Platform. Book a video consultancy session
You can chat with us on WhatsApp for any kinds of resources, service, support and facilities.
HelpDesk Service
HelpDesk is an Information and instant reference service Platform for users. It serves as the main point of contact for most of the library services.
Plagiarism Check/Turnitin:
We Check plagiarism of student’s paper through Turnitin. Submit your papers to us with your Name, ID and Paper title at – [email protected]
Remote Access:
ULAB library provides access to e-resources through remote access account. It works as a gateway to access all the e-resources of Library remotely as well as helps to resolve issues with remote access to library e-resources. Contact us – [email protected]
BBRI Resources & Business Data:
Bangladesh Business Reference Initiative (BBRI) is an effort to collect business related publications of Bangladesh. User can get annual reports of DSE listed companies and their business data. Contact us – [email protected]
Internship reports/Thesis:
ULAB library provides internship report, project report, thesis, and dissertation sample to the user who is writing thesis/dissertation or internship report. User can receive maximum of two reports to generate idea about the writing report. Contact us – [email protected]
Article Request:
Library provides article service to the users and researchers based on request from subscribed, registered, open source resources as well as directly from author and publisher. Contact us – [email protected]
Scanning Request:
Library provides scanning service to users from the resources available in library stock. We process the request of the users only for a chapter or 10% of any books or an article.
Contact us – [email protected]
Course Outline:
Library preserves course outline of all departments and provides service to the users on the basis requirements. Contact us – [email protected]
E-book:
Library provides article service to the users and researchers based on request from subscribed, registered, open source resources as well as directly from author and publisher. Contact us – [email protected]